Shipping policy

Here's a professional Shipping Policy for your Shopify store KatieBZ.

Shipping Policy

Last Updated: July 6, 2026

Thank you for shopping with KatieBZ. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • Domestic Orders: 3–7 business days (where available)

  • International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, order weight, and selected shipping method.

From time to time, KatieBZ may offer free shipping promotions. Any applicable conditions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where tracking is available).

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

KatieBZ is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses provided during checkout.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to factors beyond our control, including:

  • High shipping volumes

  • Severe weather conditions

  • Customs inspections

  • Carrier service disruptions

  • Public holidays

We appreciate your patience and understanding if unexpected delays occur.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number and any supporting information so we can investigate and assist you.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us immediately.

We can only modify or cancel orders that have not yet been processed or shipped.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact our customer support team through the contact information provided on our website.

Thank you for choosing KatieBZ. We appreciate your business and look forward to serving you.

If your store is dropshipping, I can also create a shipping policy tailored to suppliers like DSers, CJ Dropshipping, AliExpress, Zendrop, or AutoDS, including more realistic delivery timelines and fulfillment terms.